Post Date: 18 May 2010
ANZ is accelerating the growth of its business in Asia. We realise that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in market to thrive as part of our diverse team.
The primary role of a Teller Head is to oversee and manage teller operations by supervising and controlling the teller activities. This will support the bank’s business and ensure excellent customer service. You will provide service to individual customers by performing a range of bank procedures and transactions, including interviews for general transactions. You will provide friendly and responsive customer service in transaction, enquiry and maintenance areas and ensure that the cash flow in and out of the bank is controlled in an effective manner. Additionally, you will also train junior staff, deliver monthly reports and execute teller operations ensuring that they adhere to Bank policies and procedures. Contributing ideas and suggestions for team development will be beneficial.
The candidate should have good knowledge of banking products, investment products along with knowledge of front and backend bank office processes and procedures. Excellent comprehension, written and spoken English will help the candidate to deliver high level customer service. Tertiary qualification in a relevant field will be preferred.
Due to regulatory requirements, this role is only open to Indonesian nationals.
“We live in your world”.
If you receive this advertisement through job boards, please apply through www.anz.com/indonesia, quoting ref.no. JAK100544.
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